# Lannore Product Terms

**Version:** `2026-10-14.1` (new)
**Language:** English (source text). The German version has the same content; both are equally binding.
**Provider:** RPK Digital Solutions GbR, operating the AGIMetis brand and the Lannore product, Ludwig-Quidde-Straße 5, 13127 Berlin, Germany ("Lannore", "we", "us")
**Contact:** contact@agimetis.com
**Status:** prepared on 2026-10-14 after an AI-assisted legal review that the founders delegated. It applies from its publication in the app.

These Product Terms describe what you receive with each product on Lannore.
They supplement the Terms of Use and the purchase module of the seller shown
in the checkout. The details shown before you buy prevail over these terms.

## 1. Rules for every product

1.1 Every product is personal and bound to your Lannore account. You cannot
transfer, resell or share it; access for several people in one household is
not included (Terms of Use, section 2.2).

1.2 Films are streamed in a supported browser or app on any device on which
you are signed in, in a quality of up to 1080p that adapts to your connection.
There are no downloads.

1.3 A film is available in the countries for which its licence was granted.
Within the European Union, paid access stays available while you travel
(Terms of Use, section 17.1.2a).

1.4 Everything you buy is free of advertising. A neutral, non-clickable sponsor
note may appear where a sponsor financed a film or programme.

1.5 Each film shows its age rating before you buy and when it starts. Films
that require a reliable age verification are not sold until it is in place.

## 2. Rental

2.1 A rental gives you access to one film. You can start it within 30 days of
purchase. From the first successful start of the film, you can watch it as
often as you like for 48 hours.

2.2 If you do not start a rental within 30 days, it expires and we refund the
price in full automatically.

2.3 If you are a Lannore Plus member, you still pay for films that are offered
only for rent. A film that is in the Plus catalogue in your country does not
need a rental while your membership lasts.

## 3. Premiere ticket

3.1 A premiere ticket gives you access to the screening of a film at the date
and start time shown when you buy, in the time zone of your device, and to its
replay for 48 hours from the start of the premiere.

3.2 You can cancel your ticket yourself in the app with a full refund until 24
hours before the premiere starts.

3.3 If we move a premiere, the new date and time apply and you can cancel until
24 hours before the new start. If we cancel a premiere, we refund the ticket in
full. If a technical fault on our side prevents the screening and we cannot
offer a usable replacement within 24 hours, we refund the ticket
automatically.

3.4 During a premiere, members with a ticket can take part in its chat and send
questions. The Community Guidelines apply; we moderate the chat and may
remove contributions.

## 4. Lannore Plus

4.1 Lannore Plus is a subscription that gives you access, free of advertising,
to the films in the Plus catalogue in your country. We choose which films join
the catalogue, for which period and in which countries, within the rights their
creators grant. Films can join and leave; we show you the current catalogue
before you subscribe and tell members who saved or started a film at least a
week before it leaves.

4.2 Plus does not include films offered only for rent, premieres, credits or
passes.

4.3 Plans: monthly or annual, at the price shown before you subscribe. A free
trial of 7 days is available once per account and per payment method; it
becomes a paid subscription unless you cancel before it ends, and we remind you
by email before that.

4.4 A subscription renews automatically. Section 6 of the Terms of Use governs
the term, renewal, cancellation and price changes. You can cancel at any time
with "Cancel contracts here" (app.lannore.com/contracts/cancel).

## 5. Film Pass

5.1 A Film Pass contains three credits. Each credit can be redeemed for one
rental of an eligible film under section 2. Eligible are regular rentals; a
credit cannot be used for premieres or for new releases marked as premium.

5.2 Credits are valid for 36 months from the purchase. Unused credits expire
then without a refund.

5.3 Credits are personal, cannot be transferred, have no cash value, cannot be
paid out, topped up or exchanged for other products.

5.4 You can withdraw from the purchase until you redeem the first credit (Terms
of Use, section 17). A refund removes the unused credits; credits already
redeemed stay fulfilled.

## 6. Founding Pass

6.1 The Founding Pass is a one-time package for early members, offered in a
limited number shown in the app. It contains:

- three rental credits under section 5 (valid for 36 months from the public
  launch of Lannore);
- one ticket for a standard premiere;
- a Founding badge on your profile, shown while your account exists;
- booking of premiere tickets before general sale, where we offer early
  booking for a premiere; and
- access to the founding feedback channel.

6.2 The Founding Pass gives no share in RPK or its profits, no voting or
participation rights and no claim to any financial return. It is not an
investment.

6.3 If Lannore has not publicly launched by the long-stop date shown at
purchase, which is at most 12 months after the purchase, or if we end the
service, we refund the unused part automatically: in full if you have used
nothing, otherwise in proportion to the unused benefits.

6.4 New enrollment may be paused while not every benefit can be delivered; we
say so in the app.