# Lannore Youth Protection Policy

**Version:** `2026-10-14.1` (replaces `2026-10-09.1`)
**Language:** English (source text). The German version has the same content; both are equally binding.
**Provider:** RPK Digital Solutions GbR, operating the AGIMetis brand and the Lannore product, Ludwig-Quidde-Straße 5, 13127 Berlin, Germany ("Lannore", "we", "us")
**Contact for youth protection:** our youth protection officer, named with an email address on the "Legal information" page of the app (app.lannore.com/legal) and in the imprint; until the appointment is published, contact@agimetis.com (subject "Youth protection")
**Status:** prepared on 2026-10-14 after an AI-assisted legal review that the founders delegated.

This policy explains how Lannore protects children and young people. It
applies to the website lannore.com, the web app app.lannore.com and the
Android and Google TV apps.

## 1. Lannore is for adults

1.1 Only adults may create an account: you must be at least 18 years old and
of legal age to enter into contracts where you live (19 in South Korea).
Everyone confirms this when creating an account and before buying.

1.2 Films can only be watched with an account. Every film on Lannore is
therefore available only to adults, whatever its age classification.

1.3 If we have reason to believe that an account belongs to a minor, we may
ask for proof of age and suspend the account until we receive it. We close
accounts of minors. Payments for access that a minor bought without the
required consent are refunded to the payer.

## 2. Content that we do not accept

2.1 We do not accept, and remove without delay, content that is unlawful under
section 4 of the German Interstate Treaty on the Protection of Minors in the
Media (JMStV) or section 184b or 184c of the German Criminal Code, in
particular:

- any depiction of the sexual abuse of children or young people, or sexual
  depictions of minors;
- pornography;
- content that glorifies war or violence, depicts violence in a way that
  violates human dignity, or incites hatred against groups of people;
- propaganda and symbols of unconstitutional organisations, and content that
  denies or trivialises genocide;
- content that the German Federal Agency for the Protection of Children and
  Young Persons in the Media has placed on its list.

2.2 We report content showing the sexual abuse of children to the competent
law enforcement authorities and preserve the evidence as the law requires.

## 3. Age ratings

3.1 **Every film is rated before it is accepted.** No film is published
without an approved age rating (all ages, 6, 12, 16 or 18).

3.2 **How we rate.** Where a film already has a recognised rating (for example
by the FSK or the FSF), we take it over and record its reference. Otherwise the
creator answers our questionnaire when submitting the film: their own
assessment, the content concerned (violence, threat and fear, strong language,
discrimination, nudity, sexual content, substance use, self-harm, distressing
themes, flashing lights), any recognised rating abroad and whether the film
contains a deepfake. A trained member of our team then watches and rates the
film. Borderline cases and films that may be harmful to minors are escalated to
our youth protection officer or a recognised self-regulation body before we
decide. Every rating is recorded with its system, basis, reference, reviewer,
date, reasons and countries.

3.3 **Display.** The rating and its main reasons, and any risks from
interaction features (for example a premiere chat), are shown on the film
page, in the purchase area and at the start of the film, clearly visible
before you watch (section 5c of the JMStV).

3.4 **Access protection.** Films rated 18 and films that may be harmful to
minors are shown only behind a reliable age verification. Until Lannore offers
one, such films are not published, sold or played; the rest of the catalogue is
not affected. A self-declaration of age is not sufficient for them.

3.5 **AI notices.** Where a film contains a deepfake, that is realistic images,
sound or video generated or manipulated with artificial intelligence that
could appear authentic, we show a notice on the film page and at the start of
the film. Ordinary effects and the use of AI tools are not labelled.

3.6 **Scale.** While Lannore has fewer than one million users in Germany, our
documented ratings meet section 14a of the German Youth Protection Act
(JuSchG). Before that threshold is reached, films without a recognised rating
are rated by a recognised self-regulation body or a procedure it has
recognised.

## 4. Material visible without an account

4.1 Some material can be seen without an account, for example on lannore.com,
on public Award pages and in links that members share: titles, posters,
stills, descriptions and Award results. Our editorial team approves this
material before publication and does not publish material without an account
that is harmful to the development of children or young people.

4.2 Screeners are personal links for named professional recipients, such as
festivals and press.

## 5. Technical measures

5.1 The web app app.lannore.com carries an age label (age-de.xml) for the age
of 18 that recognised youth protection programs read. Parents who use such a
program can block access for their children.

5.2 The Android and Google TV apps carry the age rating assigned in Google
Play, so that parental controls on the device can restrict them.

5.3 Parents can find information about youth protection programs and parental
controls, for example, at jugendschutzprogramm.de and klicksafe.de.

## 6. Reporting content

6.1 Anyone can report a film, a profile, a comment or other content that they
consider harmful to minors or unlawful, with the report function in the app or
by email to contact@agimetis.com. You do not need an account to report by
email.

6.2 We review every report without delay. Reports of possible child sexual
abuse material are handled first. We inform the reporting person and the
creator of our decision, unless this would endanger an investigation or the
law forbids it, and the creator can appeal it (Creator Terms, section 7).

6.3 In an emergency, contact the police. You can also report illegal content
to jugendschutz.net or to the internet complaint office of the eco
association (internet-beschwerdestelle.de).

## 7. Youth protection officer and contact

Lannore has appointed a youth protection officer (section 7 of the JMStV), who
advises us independently on all questions of youth protection, is involved in
the rating process and receives escalated cases. Their name and email address
are on the "Legal information" page of the app and in the imprint. Questions
about youth protection and information from parents go to that address; until
the appointment is published, to contact@agimetis.com with the subject "Youth
protection". We answer within five working days and handle reports about
minors with priority.